Feeling trapped in your timeshare contract? You’re not alone. Millions of owners find themselves searching for a way out of rising maintenance fees and unwanted obligations. While some timeshare exit companies offer legitimate help, others use questionable tactics that could leave you in worse financial shape. This comprehensive guide breaks down everything you need to know about timeshare exit companies—from costs and success rates to red flags and alternatives—so you can make an informed decision about your best path forward.
Not Sure Which Exit Option Is Right For You?
Get a free, no-obligation consultation with a timeshare exit specialist who can review your specific situation and recommend the best approach.
How We Evaluated Timeshare Exit Companies
To provide the most accurate and helpful information, we evaluated timeshare exit companies based on several key factors:
Top 5 Best Timeshare Exit Companies (2024)
After extensive research and verification, these companies stand out for their legitimate services, transparent practices, and proven success rates in helping owners exit their timeshare contracts.
1. Stonegate Firm
Location: Orlando, FL
Contact: (888) 696-7622
Website: stonegatefirm.com
Cost Range: $3,000-$7,000 (flat fee)
Pros
- Partners with a co-branded law firm (Stonegate Law)
- No upfront fees required
- 100% satisfaction guarantee
- Former timeshare resort executives on staff
- Free case review before commitment
- Escrow payment option available
Contras
- Limited transparency about pricing until after consultation
- Process can take 12-18 months to complete
- Not available in all states
“After trying to work with my resort directly for over a year with no success, I hired Stonegate Firm. Their team was professional from start to finish, and I was completely released from my contract within 14 months. Worth every penny for the peace of mind.”
2. Centerstone Group
Location: Sacramento, CA
Contact: (877) 301-0149
Website: centerstonegroup.com
Cost Range: $4,000-$8,000 (flat fee)
Pros
- Uses third-party escrow for payment security
- Money-back guarantee
- Spanish-speaking agents available
- Three flexible exit strategies
- Specializes in Mexican timeshares
Contras
- Not available in North Carolina
- Limited transparency about pricing
- Longer wait times during peak seasons
“Centerstone’s communication was exceptional throughout the entire process. They kept us updated every step of the way and successfully got us out of our timeshare after 8 months. Their professionalism made a stressful situation much easier to handle.”
3. Linx Legal
Location: Bellevue, WA
Contact: (800) 604-3989
Website: linxlegal.com
Cost Range: $3,500-$7,500 (flat fee)
Pros
- In business since 2009
- Focus on contract cancellation
- Money-back guarantee
- Positive customer reviews
- Transparent about limitations
Contras
- Not a legal firm
- No escrow payment option
- Some complaints about communication delays
“After researching several exit companies, I chose Linx Legal because of their long history and straightforward approach. They didn’t make unrealistic promises, and they delivered exactly what they said they would. My timeshare contract was successfully cancelled after about 10 months.”
Avoid Costly Timeshare Exit Mistakes
Download our free checklist of questions to ask before hiring any timeshare exit company. Protect yourself from scams and make an informed decision.
Side-by-Side Comparison of Top Timeshare Exit Companies
Use this comparison table to quickly evaluate the key differences between the top-rated timeshare exit companies.
| Compañía | BBB Rating | Avg. Cost | Escrow Option | Money-Back Guarantee | Avg. Timeframe |
| Stonegate Firm | A+ | $5,000 | Yes | Yes | 12-18 months |
| Grupo Centerstone | A | $6,000 | Yes | Yes | 8-14 months |
| Linx Legal | A- | $5,500 | No | Yes | 10-16 months |
| Especialistas en tiempo compartido | A | $3,500 | Yes | Yes | 6-12 meses |
| Kubiak Enterprise | A+ | $4,500 | No | Yes | 12-24 months |
5 Timeshare Exit Companies to Avoid
Not all timeshare exit companies operate with integrity. The following companies have significant red flags, including numerous consumer complaints, legal issues, or questionable business practices.
Warning: The companies listed below have been subject to consumer complaints, legal action, or have demonstrated patterns of concerning business practices. Always conduct your own research before engaging with any timeshare exit service.
1. Timeshare Exit Team / Reed Hein & Associates
Location: Bellevue, WA
Red Flags:
- Settled a $2.6 million lawsuit with the Washington Attorney General in 2021
- Numerous BBB complaints about failure to deliver services
- High upfront fees ($5,000-$9,000) with limited results
- Misleading advertising about attorney representation
“I paid Timeshare Exit Team over $6,000 three years ago. They promised results within 18 months with a money-back guarantee. After countless calls and emails, I still have my timeshare and haven’t received a refund despite their ‘guarantee.’”
Legal Issues: In 2021, Reed Hein & Associates (operating as Timeshare Exit Team) settled with the Washington State Attorney General for $2.6 million over deceptive business practices. The company was accused of misleading customers about their services and effectiveness.
2. American Consumer Credit
Location: Multiple locations claimed
Red Flags:
- F rating with the BBB
- Unsolicited calls to timeshare owners
- Advises owners to stop paying maintenance fees
- Numerous complaints about taking money without providing services
- Multiple business name changes
“They called me out of the blue claiming they could get me out of my timeshare in 6-8 months. After paying $4,200 upfront, they stopped responding to my calls. My credit score dropped 150 points after they told me to stop paying my maintenance fees.”
How to Spot and Avoid Timeshare Exit Scams
The timeshare exit industry is unfortunately plagued with scams targeting desperate owners. Here are the key warning signs to watch for:
- “100% guaranteed exit or your money back”
- “We can cancel your timeshare in 90 days”
- “Stop paying your maintenance fees immediately”
- “We have buyers waiting for your timeshare”
- “We work directly with your resort”
- “Our attorneys will sue your developer”
Red Flag Phrases
- Transparent about limitations and timeframes
- No pressure during consultations
- Escrow payment options available
- Clear explanation of their process
- Verifiable success stories and reviews
- BBB accreditation with positive ratings
Signs of Legitimate Services
- What is your specific process for my situation?
- What are your fees and when are they due?
- Do you offer escrow payment options?
- What is your success rate with my specific resort?
- Can I speak with past clients with similar situations?
- What happens if you’re unsuccessful?
Questions to Always Ask
“The most dangerous advice any timeshare exit company can give is to stop paying your maintenance fees. This almost always leads to collection actions, foreclosure, and significant credit score damage—regardless of what the exit company promises.”
Need Help With Your Timeshare Situation?
Speak with a timeshare exit specialist who can review your contract and recommend the safest, most cost-effective exit strategy for your specific situation.
Alternatives to Hiring a Timeshare Exit Company
Before spending thousands on an exit company, consider these potentially less expensive alternatives:
Contact Your Developer
Many major timeshare developers now offer their own exit programs. Companies like Wyndham, Diamond, and Marriott have established deed-back or surrender programs for owners who qualify.
Cost: $0-$1,000
Timeframe: 1-6 months
Mercado de reventa
For desirable properties, selling on the secondary market through a licensed real estate broker specializing in timeshares may be an option, though often at a significant loss.
Cost: Commission only (typically 10-15%)
Timeframe: 3-24 months
Legal Consultation
A one-time consultation with an attorney who specializes in timeshare law can provide clarity on your options without the high cost of a full exit service.
Cost: $200-$500
Timeframe: Immediate advice
Helpful Resources for Timeshare Owners
These trusted resources can provide additional guidance as you navigate your timeshare exit options:
Government & Consumer Protection
Industry Resources
Access State-by-State Timeshare Laws
Download our comprehensive guide to timeshare cancellation laws in all 50 states to understand your rights and options.
Frequently Asked Questions About Timeshare Exit Companies
How much does a timeshare exit company typically cost?
Timeshare exit services generally range from ,000 to ,000, depending on the complexity of your situation, the company you choose, and your specific timeshare contract. Companies that offer escrow payment options (where your money is held by a third party until services are completed) often charge on the higher end of this range but provide better consumer protection.
How long does the timeshare exit process take?
The timeshare exit process typically takes between 6 and 24 months to complete. Factors that affect the timeline include your resort developer, whether you have an outstanding mortgage, the specific exit strategy being used, and the company’s relationship with your developer. Be wary of any company promising results in less than 6 months, as this is rarely realistic.
Should I stop paying my timeshare maintenance fees during the exit process?
No, you should not stop paying your maintenance fees unless specifically instructed to do so by a licensed attorney representing you. Many fraudulent exit companies advise owners to stop payments as a “strategy,” but this typically leads to foreclosure, collection actions, and significant damage to your credit score. Legitimate exit companies will never advise you to stop making payments as their first recommendation.
Are money-back guarantees from timeshare exit companies reliable?
Money-back guarantees from timeshare exit companies should be viewed with caution. While some legitimate companies do honor their guarantees, many others use fine print and loopholes to avoid paying refunds. The best protection is an escrow payment arrangement, where your payment is held by a third party and only released to the exit company when they successfully complete the service. Always get guarantee terms in writing and have them reviewed before proceeding.
Get Personalized Timeshare Exit Advice
Still unsure about the best way to exit your timeshare? Complete this form to receive a free consultation with a timeshare exit specialist who can review your specific situation.
Final Thoughts on Choosing a Timeshare Exit Company
Exiting a timeshare contract can be complicated, but it doesn’t have to be a financial disaster. By choosing a reputable timeshare exit company—or exploring alternatives like developer surrender programs—you can find a path forward that works for your situation.
Remember these key takeaways:
- Always research any company thoroughly before paying any fees
- Be wary of guarantees that sound too good to be true
- Never stop paying maintenance fees without legal representation
- Consider contacting your developer directly as a first step
- Protect yourself with escrow payment arrangements when possible
With the right approach and realistic expectations, you can successfully exit your timeshare and move forward without the burden of unwanted maintenance fees and obligations.